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Have questions? Need support? Our team is here to help you with all your PDF conversion needs.

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Contact Information

Email Us

For general inquiries and support:

support@pdfpro.com

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)

Weekends: 10:00 AM - 4:00 PM (EST)

Live Chat

Get instant help from our support team

Available: 24/7 for premium users

Frequently Asked Questions

How long does it take to get a response?

We typically respond within 24 hours on business days. Premium users get priority support with responses within 4 hours.

Is there a file size limit for conversions?

Free users can convert files up to 50MB. Premium users have access to convert files up to 500MB.

Do you offer enterprise solutions?

Yes! Contact our sales team for custom enterprise solutions with API access, bulk processing, and dedicated support.