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Contact Information
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Weekends: 10:00 AM - 4:00 PM (EST)
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Available: 24/7 for premium users
Frequently Asked Questions
How long does it take to get a response?
We typically respond within 24 hours on business days. Premium users get priority support with responses within 4 hours.
Is there a file size limit for conversions?
Free users can convert files up to 50MB. Premium users have access to convert files up to 500MB.
Do you offer enterprise solutions?
Yes! Contact our sales team for custom enterprise solutions with API access, bulk processing, and dedicated support.